Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1522096
Template store
Closed

Comments

  •  1
    Denis started the conversation
    March 29, 2018 at 4:14am

    I'm trying to download some LayerSlider templates and it does not work. Meaning. it's trying to import the template but nothing is downloading, see attachment.


    Regards,


    Denis Gagnon

    President 

    We Kinnect Global Branding Agency

  • [deleted] replied
    March 30, 2018 at 8:42am

    Hello Denis,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Problems with the importing method such as this, are usually related to server configuration issues unfortunately.

    Please check the LayerSlider System Status, located on the WordPress sidebar, for any error messages or notifications that could provide additional information on this case.