Okay
  Public Ticket #1522096
Template store
Closed

Comments

  •  1
    Denis started the conversation

    I'm trying to download some LayerSlider templates and it does not work. Meaning. it's trying to import the template but nothing is downloading, see attachment.


    Regards,


    Denis Gagnon

    President 

    We Kinnect Global Branding Agency

  • [deleted] replied

    Hello Denis,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Problems with the importing method such as this, are usually related to server configuration issues unfortunately.

    Please check the LayerSlider System Status, located on the WordPress sidebar, for any error messages or notifications that could provide additional information on this case.