Okay
  Public Ticket #1516419
Error in customize section
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  • dhenriquez started the conversation

    On customize section I see the follow error:

    Warning: Use of undefined constant LS_ROOT_URL - assumed 'LS_ROOT_URL' (this will throw an Error in a future version of PHP) in /home/diamond_cl/diamondsupplyco.cl/sitio-web/wp-content/plugins/LayerSlider/wp/scripts.php on line 62

    Warning: Use of undefined constant LS_ROOT_URL - assumed 'LS_ROOT_URL' (this will throw an Error in a future version of PHP) in /home/diamond_cl/diamondsupplyco.cl/sitio-web/wp-content/plugins/LayerSlider/wp/scripts.php on line 63

    Warning: Use of undefined constant LS_ROOT_URL - assumed 'LS_ROOT_URL' (this will throw an Error in a future version of PHP) in /home/diamond_cl/diamondsupplyco.cl/sitio-web/wp-content/plugins/LayerSlider/wp/scripts.php on line 64

    Warning: Use of undefined constant LS_ROOT_URL - assumed 'LS_ROOT_URL' (this will throw an Error in a future version of PHP) in /home/diamond_cl/diamondsupplyco.cl/sitio-web/wp-content/plugins/LayerSlider/wp/scripts.php on line 65

    Warning: Use of undefined constant LS_ROOT_URL - assumed 'LS_ROOT_URL' (this will throw an Error in a future version of PHP) in /home/diamond_cl/diamondsupplyco.cl/sitio-web/wp-content/plugins/LayerSlider/wp/scripts.php on line 68

    Warning: Use of undefined constant LS_ROOT_URL - assumed 'LS_ROOT_URL' (this will throw an Error in a future version of PHP) in /home/diamond_cl/diamondsupplyco.cl/sitio-web/wp-content/plugins/LayerSlider/wp/scripts.php on line 69

    Warning: Use of undefined constant LS_ROOT_URL - assumed 'LS_ROOT_URL' (this will throw an Error in a future version of PHP) in /home/diamond_cl/diamondsupplyco.cl/sitio-web/wp-content/plugins/LayerSlider/wp/scripts.php on line 72

    Warning: Use of undefined constant LS_ROOT_URL - assumed 'LS_ROOT_URL' (this will throw an Error in a future version of PHP) in /home/diamond_cl/diamondsupplyco.cl/sitio-web/wp-content/plugins/LayerSlider/wp/scripts.php on line 73

    Warning: Use of undefined constant LS_ROOT_URL - assumed 'LS_ROOT_URL' (this will throw an Error in a future version of PHP) in /home/diamond_cl/diamondsupplyco.cl/sitio-web/wp-content/plugins/LayerSlider/wp/scripts.php on line 76

  • [deleted] replied

    Hello dhenriquez,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.

    I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.

    We appreciate your patience while we're working towards your ticket.

  • [deleted] replied

    We've looked into this and it is indeed strange. We've never faced this issue before and couldn't reproduce this on our end either. Since no other user reported this, we believe that this is a localized issue on your end.

    Please temporary disable other plugins and switch to a default WP theme to see if that helps.

    Fow now it's not clear what might be causing this, but we will continue troubleshooting to find its source.