Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1512151
Added Layers not visible
Closed

Comments

  • Christian started the conversation

    Hi, 

    I guess it's me missing something but iv'e added a simple popup slider. In this slider I've added a layer with info text. The weird thing is that this info text layer is only visible as long as I'm connected to the wordpress backend. If I try this slider in inkognito mode or from another computer where I'm not connected to the wordpress backend the popup and slider works fine but the added text layer doesn't show? What am I missing? 

  • [deleted] replied

    Hello Christian Andersson,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Could you please show us your site or a test page where we can check this error to investigate it ?

  • Christian replied

    That was quick =)

    If you visit this page https://www.norddesign.se/koksluckor scroll down to the colors and click on the dark one that says "ek grafit". I've also attached two screenshots one where I'm logged in and the other in inkognito mode.

    Thanks!


  • Christian replied

    Hi,

    Just wanted you to know that It seems to be working now.

    Awesome!  

    Thanks / Christian

  • [deleted] replied

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.