Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1510001
slider not working
Closed

Comments

  • erdinc started the conversation
    March 19, 2018 at 8:25pm

    I updated the plugins and layer slider. Then the slider did not work. why?

    vegadent.net/wp-admin

    username: mutludent

    pass: aa00aa00

  • [deleted] replied
    March 20, 2018 at 2:12pm

    Hello erdinc,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I have checked your site but for me the slider is being displayed currently.

    Have you managed to fix the problem in the meantime ?

  • erdinc replied
    March 21, 2018 at 11:22am

    I have not solved the problem yet. I updated the WordPress soulmedic theme and layerslider plugins. But the slider did not work. I've already uploaded my backup. It works because it has not been updated.


  • erdinc replied
    March 21, 2018 at 11:43am
    www.ankara-dis-hastanesi.com 
    I also updated this site for you. The slider not working. would you please tell me what to do?
    www.ankara-dis-hastanesi.com/wp-admin
    user: mutludent
    pass: aa00aa00
  • erdinc replied
    March 21, 2018 at 11:50am

    The layerslider I use at vegadent.net is licensed. But since I do not know when you will answer, I can not leave it in a problematic situation. That's why I implemented it at ankara-dis-hastanesi.com.
  • [deleted] replied
    March 21, 2018 at  7:57pm
    There are JS errors on your site, they are the reason for this issue with the slider. The JS errors are most likely generated by a 3rd party item.
    To start troubleshooting please try to temporary disable other plugins and switch to a default WP theme to see if that solves the issue. 
    Please also check the LayerSlider System Status, located in the Options menu on the WP sidebar, for any related error messages that could provide more information.