Okay
  Public Ticket #1507022
Licenses
Closed

Comments

  • christopher524 started the conversation

    I have three licenses for Layer Slider and they seem to keep deactiviating on michiganscouting.org.   Here are the three license codes I have purchased


    688112d2-f5eb-4eb8-b27e-0e6d67d59ae5

    77b8a55c-b873-493c-a1d7-0a34293c96fa

    0e01d0d5-57ee-4b67-a329-916de9e60ff6

  • [deleted] replied

    Hello christopher524,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Please note that we did not deactivate your installation, this banner only appeared as a result of the activation check that we have implemented, to avoid any anomalies related to stuck activations. If it appeared for you, it means that there were problems with the plugin activation on that installation even before this notification. If you have 6.6.8 or newer version of LayerSlider installed, all you need to do is re-activate the license in the product activation box.

    You can also find additional information on this in the documentation: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#canceled-activation and a link to the site where you can reset licenses.