Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1502399
Bought the wrong hrs. need WP
Closed

Comments

  • nelsonmcunha started the conversation
    March 13, 2018 at 5:21pm

    Hi, I bought the wrong vrs need another WP vrs not the JQuery ... :(



  • [deleted] replied
    March 13, 2018 at 9:24pm

    Hello nelsonmcunha,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Unfortunately we cannot swap the two items as Envato does not provide such option for authors, but we can offer a refund. Please proceed to purchase the WordPress version, and open a refund request on the official Envato channel for the mistaken purchase so we can accept it.

  • nelsonmcunha replied
    March 13, 2018 at 10:52pm

    thank you


    and sorry