For some reason my editor is not working at all. I open a slide to make changes and the slides are not visible and when I click on something nothing happens. It said that I didn't have a purchase code so I purchased the plugin and reinstalled it.
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
LayerSlider supports Internet Explorer so your sliders will appear on it, however the admin interface might not work perfectly in old IE versions.
Please note that IE is an outdated browser. It was released 4+ years ago and it is no longer supported by its developers. It was already considered obsolete by modern web standards when it was released, and it basically became ancient technology since then. LayerSlider runs and displays its sliders on IE, but there are several features and effects that do not work on it, for example 3D transformations. This is not because of LayerSlider, but because of the limitations of the browser.
We are doing everything in order to make every aspect of the plugin available on IE as well, but when it comes to modern methods, it's not always possible because of the browser restrictions.
Regardless of this, we'd recommend to use Chrome / Mozilla Firefox or other modern browser to use the plugin's back-end and to create sliders.
For some reason my editor is not working at all. I open a slide to make changes and the slides are not visible and when I click on something nothing happens. It said that I didn't have a purchase code so I purchased the plugin and reinstalled it.
I have been using internet explorer and just tried editing it in Edge and it worked.
Hello Stephan Edwards,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
LayerSlider supports Internet Explorer so your sliders will appear on it, however the admin interface might not work perfectly in old IE versions.
Please note that IE is an outdated browser. It was released 4+ years ago and it is no longer supported by its developers. It was already considered obsolete by modern web standards when it was released, and it basically became ancient technology since then. LayerSlider runs and displays its sliders on IE, but there are several features and effects that do not work on it, for example 3D transformations. This is not because of LayerSlider, but because of the limitations of the browser.
We are doing everything in order to make every aspect of the plugin available on IE as well, but when it comes to modern methods, it's not always possible because of the browser restrictions.
Regardless of this, we'd recommend to use Chrome / Mozilla Firefox or other modern browser to use the plugin's back-end and to create sliders.