We purchased a license for our Skylonda Lodge website, but installed it while we were still using a staging site. When we pushed live to the actual domain name, the license did not transfer with it.
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations
Hello,
We purchased a license for our Skylonda Lodge website, but installed it while we were still using a staging site. When we pushed live to the actual domain name, the license did not transfer with it.
Would you be able to help us switch the license from the staging site (http://e5d.ead.myftpupload.com/wp-admin/) to the https://skylondalodge.com url?
Thank you,
Amy
Dear Amy,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations