Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Unfortunately the video displays are quite limited on mobile browsers. Due to certain mobile browser restrictions, the autoplay will not work so your videos won't start automatically. Even if you start the video manually by clicking it, it will be opened in a popup iframe window so it will not provide the same effect as it does on desktop. As a workaround you could utilize the device specific layers to create an alternate look/fallback image for mobiles.
Hello,
I take a lot of time to configure my slider but it don't work on iphone. Video's screen white. Can you help me homies?
Hello Sebastien Thimus,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Unfortunately the video displays are quite limited on mobile browsers. Due to certain mobile browser restrictions, the autoplay will not work so your videos won't start automatically. Even if you start the video manually by clicking it, it will be opened in a popup iframe window so it will not provide the same effect as it does on desktop. As a workaround you could utilize the device specific layers to create an alternate look/fallback image for mobiles.