Gentlemen, thank you. I'm happy with Layer Slider. I have a problem: I purchased the license with the unlock code from envato. I activated successfully. My project has returned to full functionality except for the timeline: so I have a homepage without the graphic elements inserted and no timeline
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
There is no issue like this present in the latest release of our plugin (6.7.1.), so unfortunately it is most likely a conflict problem on your installation or a server configuration issue. To start troubleshooting please try to temporary disable other plugins and switch to a default WP theme to see if that solves the issue. Please also check the LayerSlider System Status, located in the Options menu on the WP sidebar, for any related error messages that could provide more information.
Gentlemen, thank you. I'm happy with Layer Slider. I have a problem: I purchased the license with the unlock code from envato. I activated successfully. My project has returned to full functionality except for the timeline: so I have a homepage without the graphic elements inserted and no timeline
Hello Eros,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
There is no issue like this present in the latest release of our plugin (6.7.1.), so unfortunately it is most likely a conflict problem on your installation or a server configuration issue.
To start troubleshooting please try to temporary disable other plugins and switch to a default WP theme to see if that solves the issue.
Please also check the LayerSlider System Status, located in the Options menu on the WP sidebar, for any related error messages that could provide more information.