Okay
  Public Ticket #1494552
Cant Import Slider Templates
Closed

Comments

  • brend2305 started the conversation

    I cant import any sliders, i get this error:

    "LayerSlider couldn’t download your selected slider. Please check LayerSlider -> Settings -> System Status for potential issues. The WP Remote functions may be unavailable or your web hosting provider has to allow external connections to our domain."

    Hosting provider has checked all details on there end and all is fine.


    Please assist

  • [deleted] replied

    Hello brend2305,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Problems with the importing method such as this, are usually related to server configuration issues unfortunately.

    Please check the LayerSlider System Status, located in the Options menu on the WordPress sidebar, for any error messages or notifications that could provide additional information on this case.