i can not reactivate my licence after deinstalling the plugin. I always have to deinstalle the plugin to make an update, because there is something wrong. I now i can not reactivate it (see attached issue).
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations
With this you can remove any earlier/no longer used activations, and use the license again.
Hi Support Team,
i can not reactivate my licence after deinstalling the plugin. I always have to deinstalle the plugin to make an update, because there is something wrong. I now i can not reactivate it (see attached issue).
Can you help?
Kind regards,
Jaroslaw
Hello Jaroslaw,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations
With this you can remove any earlier/no longer used activations, and use the license again.
Great, it works :)
Thanks a lot for this great support!
Kind regards,
Jaroslaw
Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.