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  Public Ticket #1489064
licence issue
Closed

Comments

  • inventivadesign started the conversation
    March 2, 2018 at 6:07pm

    Hello, 

    I activated this license under a Temporary Domain of  http://suntechu.server265.com because the website was under construction. 

    Now the website is live and the domain name with the LIVE domain  http://suntechus.com

    After I updated the Domain Name on the wordpress name preferences the Plugin in, canceled my activation and is telling that I already registered this Incense and I cannot use it again. Can you please let me know how to resolve this issue. 

    Thank You


    Here id the Layer Slider License for this domain 

    abf9fe07-6e00-4ef5-84ff-f336a046478a

  • inventivadesign replied
    March 2, 2018 at 6:12pm

    I found the documentation on how to RE-Set the domain and I was able to resolve the issue myself. 


    Thank you! 



  • [deleted] replied
    March 2, 2018 at 6:14pm

    Hello inventivadesign,

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.