Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1489064
licence issue
Closed

Comments

  • inventivadesign started the conversation
    March 2, 2018 at 6:07pm

    Hello, 

    I activated this license under a Temporary Domain of  http://suntechu.server265.com because the website was under construction. 

    Now the website is live and the domain name with the LIVE domain  http://suntechus.com

    After I updated the Domain Name on the wordpress name preferences the Plugin in, canceled my activation and is telling that I already registered this Incense and I cannot use it again. Can you please let me know how to resolve this issue. 

    Thank You


    Here id the Layer Slider License for this domain 

    abf9fe07-6e00-4ef5-84ff-f336a046478a

  • inventivadesign replied
    March 2, 2018 at 6:12pm

    I found the documentation on how to RE-Set the domain and I was able to resolve the issue myself. 


    Thank you! 



  • [deleted] replied
    March 2, 2018 at 6:14pm

    Hello inventivadesign,

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.