Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I've checked the URL you provided, but it doesn't seem to be available anymore. Where exactly can we check the problematic slider ?
We've investigated this thoroughly, but couldn't reproduce the issue. We've tried to copy your setup (custom API code and such), but even then, this didn't happen for us. The source code has the proper URLs as well, so it seems like there is an image preload plugin or solution on your site that generates this error. To troubleshoot this please try to temporary disable other plugins and switch to a default WP theme to see if that solves the issue.
Thank you for checking all options and I'm glad everything is fine with the plugin.
Once again you were right, well it didn't solve the "Enhanced Lazy Load" but It did solve the lazy load problem. I had another plugin installed which was preloading images (alsop doing auto optimize JS and CSS code, but I was doing that already) so after disabling that plugin the LayerSlider lazy load feature was finally enabled.
When I turn Enhanced lazy load option then thumnbails images aren't loading anymore.
This is what I can see in page source, for thumbnails in thumbnail navigation:
<img src="undefined" style="opacity: 1;" class="">
I'm using the latest version of Layerslider, 6.7.0, updated moments ago.
Hello antoniopiha,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I've checked the URL you provided, but it doesn't seem to be available anymore. Where exactly can we check the problematic slider ?
Hello Attila,
Can you try again, I published that site now to be public (Sorry it was private).
You should be able to see the page and the slider now:
http://www.fashiontogo-ftg.com/slidertestpage/
Thank you. My colleagues and I will look into this to see if we can find anything, and get back to you shortly.
We've investigated this thoroughly, but couldn't reproduce the issue. We've tried to copy your setup (custom API code and such), but even then, this didn't happen for us. The source code has the proper URLs as well, so it seems like there is an image preload plugin or solution on your site that generates this error. To troubleshoot this please try to temporary disable other plugins and switch to a default WP theme to see if that solves the issue.
Hey,
Thank you for checking all options and I'm glad everything is fine with the plugin.
Once again you were right, well it didn't solve the "Enhanced Lazy Load" but It did solve the lazy load problem.
I had another plugin installed which was preloading images (alsop doing auto optimize JS and CSS code, but I was doing that already) so after disabling that plugin the LayerSlider lazy load feature was finally enabled.
You guys are best support ever.
Thank you.
You can close the ticket.
Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.