For some unknown reason the agent photo on Slide #2 stays showing beyond the timing of the slide. I have checked that the settings are the same for both photos. ??
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
There are some possibilites for this to occur. You either set it as a static layer that stays through mutiple slides, or the ending transition of the layer is very slow, so it still animates out when the slideshow advances. Please check on these options.
I've logged in and checked your settings. The agent photos on the 2nd and 3rd slide had different values for multiple options. Their ending transition was set differently, that is why they overlapped the upcoming slides. I've corrected them, so they should be the same now.
Thank you very much. My site will use the slider on every section so I want to understand what was wrong. I thought the settings on the photos were identical so please let me know what was different. I also want the photos to stay visible until the end of the slide, which is what I thought I had set originally.
The settings were different in the Transitions -> Ending Transition tab. You will need to play around with the Start when + Duration options. The Timeline view can help a LOT with the timings. I'd recommend to use it.
For some unknown reason the agent photo on Slide #2 stays showing beyond the timing of the slide. I have checked that the settings are the same for both photos. ??
Hello Gary Jones,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
There are some possibilites for this to occur. You either set it as a static layer that stays through mutiple slides, or the ending transition of the layer is very slow, so it still animates out when the slideshow advances. Please check on these options.
I've logged in and checked your settings. The agent photos on the 2nd and 3rd slide had different values for multiple options. Their ending transition was set differently, that is why they overlapped the upcoming slides. I've corrected them, so they should be the same now.
Thank you very much. My site will use the slider on every section so I want to understand what was wrong. I thought the settings on the photos were identical so please let me know what was different. I also want the photos to stay visible until the end of the slide, which is what I thought I had set originally.
The settings were different in the Transitions -> Ending Transition tab. You will need to play around with the Start when + Duration options. The Timeline view can help a LOT with the timings. I'd recommend to use it.