I've just purchased your plugin. What I have from Envato download page and the plugin page itself are quite different from tour tutorial and help pages. Where are the zip instalable files? I've tryed to install by ftp. And I got a very confused page with texts almost overlaping. I 'm afraid there's something wrong. My activation code does not function. The first buttom does not have a click action. Nothing occours. The second one, makes the page refresh and the plugin remains unactive. Can you, please hep me? I want to start using the plugin as soon as possible.
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
It seems you’ve purchased the wrong version of LayerSlider. This is the standalone release for non-WordPress sites. You can find the WordPress version on the following URL: http://codecanyon.net/item/layerslider-responsive-wordpress-slider-plugin-/1362246
If you would like to get a refund for this item, we kindly ask you to purchase the WordPress version and open a refund request on the official Envato channel for the mistaken purchase so we can accept it.
Hello,
I've just purchased your plugin. What I have from Envato download page and the plugin page itself are quite different from tour tutorial and help pages. Where are the zip instalable files? I've tryed to install by ftp. And I got a very confused page with texts almost overlaping. I 'm afraid there's something wrong. My activation code does not function. The first buttom does not have a click action. Nothing occours. The second one, makes the page refresh and the plugin remains unactive. Can you, please hep me? I want to start using the plugin as soon as possible.
Thank you.
Hello mussejereissati,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
It seems you’ve purchased the wrong version of LayerSlider. This is the standalone release for non-WordPress sites. You can find the WordPress version on the following URL: http://codecanyon.net/item/layerslider-responsive-wordpress-slider-plugin-/1362246
If you would like to get a refund for this item, we kindly ask you to purchase the WordPress version and open a refund request on the official Envato channel for the mistaken purchase so we can accept it.
Thank you for your kind reply.
Yes... I've purchased the wrong version.
I will uninstall it and purchase the other one.
Thank you, Attila.
Best Regards,
Musse.