Hi there. I have three licenses, and they all seem to have disconnected from the websites they're on. However, when I try to re-add them, it says they're already in use. Could you just clear all three of my licenses so I can activate them again? I'm not sure why this happened.
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations
Hi there. I have three licenses, and they all seem to have disconnected from the websites they're on. However, when I try to re-add them, it says they're already in use. Could you just clear all three of my licenses so I can activate them again? I'm not sure why this happened.
Hello earthnutvt,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations