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  Public Ticket #1483209
Video autoplay on mobile
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  • the_soundtouchables started the conversation

    Hi,

    The video that normally autoplays, suddenly stoped autoplaying. The mute is on and everything worked fine until a couple of days ago.. is it due to some update - LayerSlider or Chrome? Any other ideas?

    Thanks

  • [deleted] replied

    Hello the_soundtouchables,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Plugin updates shouldn't cause this. So something must have changed either in the slider, or in the mobile device/browser you are using.