Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1483209
Video autoplay on mobile
Closed

Comments

  • the_soundtouchables started the conversation
    February 26, 2018 at 5:09pm

    Hi,

    The video that normally autoplays, suddenly stoped autoplaying. The mute is on and everything worked fine until a couple of days ago.. is it due to some update - LayerSlider or Chrome? Any other ideas?

    Thanks

  • [deleted] replied
    February 27, 2018 at 5:53pm

    Hello the_soundtouchables,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Plugin updates shouldn't cause this. So something must have changed either in the slider, or in the mobile device/browser you are using.