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  Public Ticket #1481920
I can not activate the code
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Comments

  • Ovidiu started the conversation

    I can not activate the code, it shows me the message:
    ”This purchase code is already being used on another site. You can still use it for activating development mirrors, but each live site requires its own license. Enter another purchase code or deactivate sites before trying to add new ones.”
    How can I solve this problem?
  • [deleted] replied

    Hello Ovidiu,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations