When I created my site locally, the slider worked fine. Now that it is live, all I get is a blank page. All the settings are the same, all the image paths have been updated. I have no idea why the slider isn't appearing.
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
As I can see there is no slider inserted to the URL you provided currently. Unfortunately we cannot really troubleshoot an error without seeing it. Please set up a test page where you re-create the issue so we can investigate it.
Thank you. I've checked this page, but as I can see there is no slider inserted to it. There is no indication of any slider on this page that should appear. How exactly did you insert the slider ?
I've checked the URL again, but there is still no trace of any slider inserting method on that page.
I believe something is preventing the changes from going live on the front-end. Do you use any caching plugin or solution on your installation ? Could you please look for any cache or other method that might be preventing these changes ?
When I created my site locally, the slider worked fine. Now that it is live, all I get is a blank page. All the settings are the same, all the image paths have been updated. I have no idea why the slider isn't appearing.
Hello FDC-Developer,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
As I can see there is no slider inserted to the URL you provided currently. Unfortunately we cannot really troubleshoot an error without seeing it. Please set up a test page where you re-create the issue so we can investigate it.
Hey Attila,
Thank you for your quick response.
I went ahead and made a test page. On it should be the slider, some lorem ipsum and an image. But currently, nothing appears.
http://www.freedomdrumcircles.com/layer-slider-test/
Thank you. I've checked this page, but as I can see there is no slider inserted to it. There is no indication of any slider on this page that should appear. How exactly did you insert the slider ?
I've tried three different methods and neither works:
I've checked the URL again, but there is still no trace of any slider inserting method on that page.
I believe something is preventing the changes from going live on the front-end. Do you use any caching plugin or solution on your installation ? Could you please look for any cache or other method that might be preventing these changes ?