I am having problem with the purchase code, it telling me that this code is been used on another website, but I only purchased it for this website. Can you tell which other website is using this code please.
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations
Hello,
I am having problem with the purchase code, it telling me that this code is been used on another website, but I only purchased it for this website. Can you tell which other website is using this code please.
Hello Gerard,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations
Thank you for your help Attila, it was the development site I was working on last year.
When does the blue message bar disappear? As I have activated the Layerslider plugin now and it's still there the big blue message bar.
It should disappear immediately after you reactivate the product license. Please try to close the notification manually and then refresh the page.