Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1473222
Purchase Code
Closed

Comments

  • Gerard started the conversation
    February 18, 2018 at 5:52pm

    Hello,

    I am having problem with the purchase code, it telling me that this code is been used on another website, but I only purchased it for this website. Can you tell which other website is using this code please.

  • [deleted] replied
    February 18, 2018 at 10:10pm

    Hello Gerard,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations

  • Gerard replied
    February 18, 2018 at 10:17pm

    Thank you for your help Attila, it was the development site I was working on last year.

    When does the blue message bar disappear? As I have activated the Layerslider plugin now and it's still there the big blue message bar.


  • [deleted] replied
    February 19, 2018 at 12:12pm

    It should disappear immediately after you reactivate the product license. Please try to close the notification manually and then refresh the page.