Hi, I want to use the conversation popup from the template store on my site. When I publish it, it shows on the homepage, even though i've excluded ti from the home page in the targeting section. I have a normal responsive slider on the homepage already which don't run when the popup slider is published.
I'd like for the popup not to show on the home page. I tried using the page ID as well as the slug with no luck.
Hello Jameel Karim,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Could you please show us your site or a test page where we can check on this to see the error and the settings ?
Best Regards,Attila | Kreatura Support Team
The site is howardmarten.ca. I've left the Conversation Popup unpublished as it is showing up on the homepage no matter what settings I use. It also makes the main slider at the top of the homepage go blank when it is published.
Thank you for the feedback. Unfortunately we cannot really troubleshoot this without seeing the issue live. Is there any way you could set up a test site/page (that does not affect your current homepage) where you insert them both so we can see the error and investigate it ?