Okay
  Public Ticket #1464452
Uploading Templates
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  • Lautaro started the conversation

    Whenever i try to upload a template from the store, it just keeps loading on forever. Does it usually take that long? I've tried getting assistance server side but everything seems to be good. my php.ini files seems to be ok, so i dont know the problem here.

  • [deleted] replied

    Hello Lautaro,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Problems with the importing method such as this, are usually related to server configuration issues unfortunately.

    Please check the LayerSlider System Status, located in the Options menu on the WordPress sidebar, for any error messages or notifications that could provide additional information on this case.