Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1460178
Layerslider Script Not Executing
Closed

Comments

  • LoneTreeCreative started the conversation
    February 7, 2018 at 2:01am

    The slider shows as simply dumping all the images and HTML onto the page, it isn't wrapping into a slider, or animating, or anything. So it seems like the actual LayerSlider scripts aren't executing. No errors in the console.

    Please see at http://test.lonetreecreative.com/signatureaesthetics

    Log in at http://test.lonetreecreative.com/signatureaesthetics/wp-admin

    Username: test

    Password: !^0o2kZ3&vO)JAkS3pb1AKGC

  • [deleted] replied
    February 7, 2018 at 1:49pm

    Hello LoneTreeCreative,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.

    I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.

    We appreciate your patience while we're working towards your ticket.

  • [deleted] replied
    February 9, 2018 at 11:47am

    Hello,

    Got word back from the dev team. 

    It seems like you're using your own custom theme. You will need to call the following functions in the theme's header.php and footer.php:

    https://codex.wordpress.org/Function_Reference/wp_head
    https://codex.wordpress.org/Function_Reference/wp_footer

  • LoneTreeCreative replied
    February 9, 2018 at 9:52pm

    Ahhh it's always the little simple things that escape notice!

    The problem was that I was missing <?php wp_head(); ?>  in the header. Thank you for your help!

    I'm not sure how to close the ticket but please consider this issue resolved. Thank you again!

  • [deleted] replied
    February 10, 2018 at 3:20am

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.