Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.
We appreciate your patience while we're working towards your ticket.
We've managed to locate the problem. The issue is caused by the following inlince CSS in your theme:
@media only screen and (max-width: 1065px) #sliders-container { display: none; }
This code hides the DIV that contains the slider under 1065px width. I'd recommend to contact the author of your theme with this case, as it's a theme method. They should be able to provide you with further info on this, and hopefully a solution as well.
It is not possible to make it work on the mobile version.
Hello Guillermo Rodriguez Crespo,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.
We appreciate your patience while we're working towards your ticket.
Hello again,
We've managed to locate the problem. The issue is caused by the following inlince CSS in your theme:
@media only screen and (max-width: 1065px)
#sliders-container {
display: none;
}
This code hides the DIV that contains the slider under 1065px width. I'd recommend to contact the author of your theme with this case, as it's a theme method. They should be able to provide you with further info on this, and hopefully a solution as well.