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  Public Ticket #1453276
I can't download the layer slide template- it takes so long
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Comments

  • ChanMi Chun started the conversation

    Every time I try to download the template, whether free or premium, it takes forever and doesn't download the template at all. I tried several times and it's still not working. please help. 

  • [deleted] replied

    Hello ChanMi Chun,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Problems with the importing method such as this, are usually related to server configuration issues unfortunately.

    Please check the LayerSlider System Status, located on the WordPress sidebar, for any error messages or notifications that could provide additional information on this case.