Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.
We appreciate your patience while we're working towards your ticket.
I checked a couple of things and I saw the notice under LayerSlider WP -> System Status about :
Suhosin:
Active
Suhosin may override PHP server settings that are otherwise marked OK here. If you experience issues, please contact your web hosting company and ask them to verify the listed server settings above.
Could that possible be the issue here ? Can you provide a hint what to ask a webhosting if that is the issue?
Even if I changed LazerSlider Settings to as it is in attachment, still won't work. But If I turn that option off, then it stops working completely, as in not even showing regular sliders.
Turning "Use GreenSock (GSAP) sandboxing" option to on also didn't help.
Problems with Poput Layout in LayerSlider 6.6.8 , WordPress 4.9.2.
Message from Chrome console :
Plugin "popup" has been added in slider init options, but the source files are not found on page.
This is the public page that has the error:
http://www.fashiontogo-ftg.com/slidertestpage/
Hello antoniopiha,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.
We appreciate your patience while we're working towards your ticket.
Hello again,
Got word back from the dev team. Judging from your description, unfortunately it seems like it is a conflict problem on your installation.
To start troubleshooting please temporary disable other plugins and switch to a default WP theme to see if that solves the issue.
Please also look for any cache plugin or solution you might have on your installation - even as a part of your theme - that could be interfering.
Hello Attila,
Thank you for your response.
I checked a couple of things and I saw the notice under LayerSlider WP -> System Status about :
Could that possible be the issue here ?
Can you provide a hint what to ask a webhosting if that is the issue?
Thank you.
Attachment to previous comment about my settings for LayerSliderWP
Turning off caching here didn't help. I will investigate further.
Thank you.
Even if I changed LazerSlider Settings to as it is in attachment, still won't work. But If I turn that option off, then it stops working completely, as in not even showing regular sliders.
Turning "Use GreenSock (GSAP) sandboxing" option to on also didn't help.
I'm still investigating.
Hello Attila,
Your dev team was right about theme settings and it is fixed now. Great.
So here is the fix for others who will have similar problem.
Theme was including the jquery on its on:
wp_deregister_script( 'jquery' );
wp_register_script( 'jquery', 'https://code.jquery.com/jquery-1.12.4.min.js', false, '1.12.4' );
wp_enqueue_script('jquery');
Because the theme was from the days when WP version didn't have jquery version 1.12.4. But luckily now WP includes that jquery version by default.
And somehow this is brekaing the plugin JS.
After removing those lines of code everything worked. So you just need to let WP load jquery normally.
The other thing was disabling the LayerSlider option "Put JS includes to body" in the options section.
So instead of relaying on this option you should investiagate why jquery is failing.
And that's it.
Plugin is awesome and works perfectly.
Thank you
Thank you for the feedback, glad you could solve the problem.
If you need further assistance please let us know.