Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1447508
Strange error in header / version conflict
Closed

Comments

  • laxpinnies started the conversation
    January 27, 2018 at 2:58am

    Hi,

    We are having issues with the latest upgrade.  slider works fine on www.lacrossepinnies.com showing version 6.6.8.  if you go to www.lacrossepinnies.com/blog where plugin is installed 6.6.7 shows and the header is not showing links to various parts of site, almost like it is set for mobile.  However if you click on any posts or pages from lacrossepinnies.com/blog, links work properly and version 6.6.8.  We use caching but even when cleaner or bypassing firewall still shows the error.  Can you please help? thanks!


  • [deleted] replied
    January 28, 2018 at 12:49pm

    Hello laxpinnies,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I've checked both URLs you provided. As I can see version 6.6.8 of the plugin is loaded to both of them currently. Also, there is no slider inserted to www.lacrossepinnies.com/blog , that is why nothing appears. Could you please check the inserting method you've used on that page ? It seems like the slider is no longer added or it was removed somehow from the page.