Okay
  Public Ticket #1447122
Just purchased product & cannot edit slides
Closed

Comments

  • redmans started the conversation

    I have activated the product after purchasing earlier today. I can't edit slides, no options are available to me

  • [deleted] replied

    Hello redmans,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    There is no issue like this present in the latest release of our plugin (6.6.8.), so unfortunately it is most likely a conflict problem on your installation or a server configuration issue.
    To start troubleshooting please try to temporary disable other plugins and switch to a default WP theme to see if that solves the issue.
    Please also check the LayerSlider System Status, located on the WP sidebar for any related error messages that could provide more information.