Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
I bought a license for your product, and I activated it on a domain. However, this installation was deleted, and the domain canceled, because I changed the name of my project, soon changed domain. I want to use the license in my new domain, but I can not activate it. Is there a simple way to disable the license so that you can use it again without accessing the old domain?
Remember, I don’t have access to old domain, and I do not actually remember which domain was activated ... I've been testing the product several times.
Hello Enomyneh,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations