Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
i need help i paid for this and i feel like my money is wasted
Hello pipercarter,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Could you please describe what are you experiencing problems with exactly ? Do you have issues inserting sliders to your site, or are you not able to install the plugin ?
You can find detailed installation instructions in the documentation on the following URL: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#plugin-setup
Please note that you have to decompress the archive that you downloaded from CodeCanyon and use the installable zip inside it, this is a common mistake.
And the slider inserting methods can be found here: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#publishing-sliders