Slider is installed inside visual composer. All other elements in VC work fine. Slider works fine in browser on OSX and Android. But on iPhone, slider initially appears, then when you scroll down and up it blanks out. if you touch where it should be, it comes back.
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
I can reproduce this problem on my end as well with iPhones. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team. I will get back to you as soon as I can with the results.
We appreciate your patience while we're working towards your ticket.
The dev team looked into it further and they've noticed that not only LayerSlider disappears on iOS, but several other element and content under it as well.
This suggests that this is not a LayerSlider specific problem, rather an issue with the code used by your theme or Visual Composer.
You can also confirm this by checking the whole site when scrolling, not only the slider disappears, but multiple banners (mission, shop, projects, etc) as well.
Slider is installed inside visual composer. All other elements in VC work fine. Slider works fine in browser on OSX and Android. But on iPhone, slider initially appears, then when you scroll down and up it blanks out. if you touch where it should be, it comes back.
Hello William,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
I can reproduce this problem on my end as well with iPhones. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team. I will get back to you as soon as I can with the results.
We appreciate your patience while we're working towards your ticket.
Hello again,
The dev team looked into it further and they've noticed that not only LayerSlider disappears on iOS, but several other element and content under it as well.
This suggests that this is not a LayerSlider specific problem, rather an issue with the code used by your theme or Visual Composer.
You can also confirm this by checking the whole site when scrolling, not only the slider disappears, but multiple banners (mission, shop, projects, etc) as well.