Okay
  Public Ticket #1425820
Mobile
Closed

Comments

  • jenlew started the conversation

    Hi, All sliders and video are displaying correctly on mobile throughout the site http://bit.ly/2CXzpPK except for sliders with video. 

    however on the homepage video is the only layer and it will not show. I can not figure out why and have added an image slider in it's place only viewable on mobile. I've tried to add a seperate layer slider also only viewable on mobile to the homepage and that will not work either.  

     I've checked page settings ... I guess I'm missing something but can't figure out what.

    http://bit.ly/2CUXsyz

    Look forward to your advice. 

    Thanks! 

  • [deleted] replied

    Hello jenlew,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Unfortunately the video displays are quite limited on mobile browsers. Due to certain mobile browser restrictions, the autoplay will likely not work, so your videos won't start automatically. Even if you start the video manually by clicking it, it will be opened in a popup iframe window so it will not provide the same effect as it does on desktop.