Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1421512
LayerSlider Responsive WordPress Slider Plugin
Closed

Comments

  • Simone Lettenmayer started the conversation

    Hello,

    I bought the plugin today, but wordpress said it's not working plugin.


    Website:
     http://rotkehlchen.org/wp-admin/

    Name: VeggiefoodRedaktion
    Passwort: eueu123.eueu123

    What can I do? Please help :)

    Simone Lettenmayer

  • [deleted] replied

    Hello Simone Lettenmayer,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    What exactly do you mean by that 'wordpress said it's not working plugin' ? Could you please describe the problem in more details ? Are there any errors ?

    If you're having issues with the installation, please note that you have to decompress the archive that you downloaded from CodeCanyon and use the installable zip inside it: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#installation