we have a china tours site with 5 different slides in home page.
Every slide have a button link that drive the users in different tours. You can check the home page: www.fuera.es
The first slide (paracaida) working correct. The button drive the users in the correct tour. The other 4 slide have a links as well but but they drive the users in wrong tour even if the link inside the control panel is correct.
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
As I can see the links are working as intended on the front-end. Could you please set up a temporary WP login for us, so we can check on your settings in the back-end to see why they are not reflected properly ?
We've checked on the slider, but the slides were taking us to the appropriate sub-pages that were entered to the URL field.
One thing we can think of is that the slide linking is set to be on top of the layer links. Therefore the URL that is applied on the whole slide is covering the URL that is set for the button.
You can adjust this in the Slide Linking area. It's hidden by default so you have to enable the Show More Options button.
Hi,
we have a china tours site with 5 different slides in home page.
Every slide have a button link that drive the users in different tours. You can check the home page: www.fuera.es
The first slide (paracaida) working correct. The button drive the users in the correct tour. The other 4 slide have a links as well but but they drive the users in wrong tour even if the link inside the control panel is correct.
How can i fix this?
Hello michelesforza74,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
As I can see the links are working as intended on the front-end. Could you please set up a temporary WP login for us, so we can check on your settings in the back-end to see why they are not reflected properly ?
Thank you. My colleagues and I will look into this to see if we can find anything, and get back to you shortly.
Hi,
Do you find something special?
Have you see the wrong link respect the button link setting in panel control?
thank you in advance
Hi, I send you the screenshot of the problem. I setting in the panle control the correct link, but in the website, the button goes in a wrong url.
We've checked on the slider, but the slides were taking us to the appropriate sub-pages that were entered to the URL field.
One thing we can think of is that the slide linking is set to be on top of the layer links. Therefore the URL that is applied on the whole slide is covering the URL that is set for the button.
You can adjust this in the Slide Linking area. It's hidden by default so you have to enable the Show More Options button.
Hi,
at the end I remove the second and third slide and I rebuilded them and all is working.
Thank a lot!
Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.