Hello, I am a novice at this, so please bare with me. I have used your pluggin to display images on our screen. Typically these are all static. However, on occasion I need to put in a layer of text. I didn't use to have this problem, but lately, when I give the text a color -- it still shows up as black on the webpage, despite showing up at the color I selected in the preview. I have your latest pluggin and I use the Enigma theme (customized). Could you guide me onto how to create my text in color? I don't even know how to use the transitions or the other options -- to afraid I'll break something. But the text color I really need. Thank you...
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
I would like to confirm that we have received your message. I've checked your site and I believe the problem is that the style settings of the slider and its content are being overwritten on your front-end (likely by your theme). I will contact and consult with the development team regarding this so they can have a look as well, and get back to you with the results.
We appreciate your patience while we're working towards your ticket.
Unfortunately you will need to contact the theme author with this case, as it is applied by them.
In the meantime you could change the text type to "Paragraph", the theme shouldn't affect that type. Or you could also delete the "!important" part from the code if you can edit the file. But ultimately, your theme will need to change this behavior on their end.
Hello, I am a novice at this, so please bare with me. I have used your pluggin to display images on our screen. Typically these are all static. However, on occasion I need to put in a layer of text. I didn't use to have this problem, but lately, when I give the text a color -- it still shows up as black on the webpage, despite showing up at the color I selected in the preview. I have your latest pluggin and I use the Enigma theme (customized). Could you guide me onto how to create my text in color? I don't even know how to use the transitions or the other options -- to afraid I'll break something. But the text color I really need. Thank you...
Hello frnaill,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
I would like to confirm that we have received your message. I've checked your site and I believe the problem is that the style settings of the slider and its content are being overwritten on your front-end (likely by your theme). I will contact and consult with the development team regarding this so they can have a look as well, and get back to you with the results.
We appreciate your patience while we're working towards your ticket.
Hello again,
The dev team confirmed that this is caused by your theme. Your settings are correct, but your theme is overwriting the stylings in this file: http://www.stmaryop.org/wp-content/themes/enigma-child/style.css?69_104&ver=69.0
h1, h2, h3, h4, h5, h6 { color:#333 !important; }Unfortunately you will need to contact the theme author with this case, as it is applied by them.
In the meantime you could change the text type to "Paragraph", the theme shouldn't affect that type. Or you could also delete the "!important" part from the code if you can edit the file. But ultimately, your theme will need to change this behavior on their end.