Okay
  Public Ticket #1414826
Activation issue
Closed

Comments

  • barkingbird started the conversation

    Your support page mentions deactivating an activation for a website: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#activation

    Can you deactivate the license for the first Layerslider I purchased?  It is no longer used on the assigned website (carolineproducts.com) because it is no longer active.

    If you need me to provide the Purchase Code, I can provide that to you.

    Here is some purchasing info:

    Licensee:
    Barking Bird Media

    Item Title:
    LayerSlider Responsive WordPress Slider Plugin

    Item URL:
    https://codecanyon.net/item/layerslider-responsive-wordpress-slider-plugin/1362246

    Item ID:
    1362246

    Purchase Date:
    2014-10-02 21:13:35 UTC

  • [deleted] replied

    Hello barkingbird,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    We have launched a website that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations