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  Public Ticket #1412824
Add html video slide is problem
Closed

Comments

  • DaeMooN started the conversation
    December 26, 2017 at 10:23am

    Hello,

    I added a new video slide and set "Use this video as slide background" is on.

    http://prntscr.com/hsdirx

    I have js error "Uncaught TypeError: Cannot set property 'mediaProperties' of undefined at HTMLVideoElement.eval (eval at <anonymous> (layerslider.kreaturamedia.jquery.js?ver=6.6.5:13), <anonymous>:1:63091)" now.

    http://prntscr.com/hsdj5w

    Help please.

  • [deleted] replied
    December 26, 2017 at 3:35pm

    Hello DaeMooN,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I have checked your slider, but for me the video is being displayed properly and I cannot see the error either in the console.

    Have you managed to fix the problem in the meantime ?