Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1411817
cannot load slider in avada classic
Closed

Comments

  • Darlene started the conversation

    Cannot Load slider on page.  i made slider and could not get to work so i downloaded a demo

    and inserted it and it would not work either.  my hosting co looked at it and said it was probably conflict with plugin and advanta

    I have demo loaded on page...also including demo i made i cannot get to work even in your program

    thanks darlene

  • [deleted] replied

    Hello Darlene,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I have checked the URL you provided, but there is no LayerSlider added to it at the moment. As I can see there is a missing Revolution Slider instead. Where exactly can we check the problematic LayerSlider ? Also, how exactly did you try to insert the slider ? You can find the available publishing methods listed and described in the documentation on the following URL: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#publishing-sliders