Okay
  Public Ticket #1410123
can´t save sliders
Closed

Comments

  • malacatonche started the conversation

    Hello

    i want to save my work and i can´t

    i get this eror message:

    _______________

    It seems there is a server issue that prevented LayerSlider from saving your work. Please check LayerSlider -> System Status for potential errors, try to temporarily disable themes/plugins to rule out incompatibility issues or contact your hosting provider to resolve server configuration problems. Your HTTP server thrown the following error: \n\n Bad Request

    _______________


    I don´t install any new plugin, i tried swiching off, my plugins and the same.
    I talk with hosting and there aren´t any fault. 

    at System Status no erros.


    help me in fix this problems please.


    Br.

    malacatonche

  •   malacatonche replied privately
  • [deleted] replied

    Hello malacatonche,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Errors like this are almost always web server configuration issues. In your case it could be a memory limitation problem or execution time limit, because you are trying to utilize more content than your server can handle in the given amount of time. But it might be generated by something else as well.

    This is most likely a PHP error related problem, but currenty the exact error message is not visible as the WP debug mode is not enabled. Please try to enable it and look for (or ask your host to do it for you) any PHP errors in the logs that could provide more information.
    https://codex.wordpress.org/WP_DEBUG
    https://codex.wordpress.org/Debugging_in_WordPress

    In the meantime please also try to look for incompatibility problems by temporary switching to a default WP theme (in addition to disabling plugins). Just to make sure that it's not caused by an interfering theme.