I was hoping you could point out to what we are doing incorrectly. After performing an update on our theme, it seems that our https version of the page in Chrome is not displaying LS correctly.
Currently, we are using W3 Total Cache (which I saw that it may interfere with the slider from the support page), though would like to maintain the same infrastructure if possible.
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I have checked your HTTPS site with Chrome, but for me the slider is being displayed currently.
Have you managed to fix the problem in the meantime ?
In case not, could you please specify on what OS/browser version/device are you experiencing this exactly ?
Hello Support,
I was hoping you could point out to what we are doing incorrectly. After performing an update on our theme, it seems that our https version of the page in Chrome is not displaying LS correctly.
Currently, we are using W3 Total Cache (which I saw that it may interfere with the slider from the support page), though would like to maintain the same infrastructure if possible.
Any tips would be much appreciated.
Thank you,
Hello alisundheim,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I have checked your HTTPS site with Chrome, but for me the slider is being displayed currently.
Have you managed to fix the problem in the meantime ?
In case not, could you please specify on what OS/browser version/device are you experiencing this exactly ?
Also, you can find the HTTPS related troubleshooting section in the documentation on the following URL: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#troubleshooting-https It could also provide further insight.