after upgrade from version 4.6 to actual version, sliders on website are running well but i can´t configure slides in backende. I see the Slide#1 slide#2 and so on, but there is no content in this. See Attachement.
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
There is no issue like this present in the latest release of our plugin (6.6.5.), so unfortunately it is most likely a conflict problem on your installation or a server configuration issue. To start troubleshooting please try to temporary disable other plugins and switch to a default theme to see if that solves the issue. Please also check the LayerSlider System Status, located on the WP sidebar for any related error messages that could provide more information.
hello,
after upgrade from version 4.6 to actual version, sliders on website are running well but i can´t configure slides in backende. I see the Slide#1 slide#2 and so on, but there is no content in this. See Attachement.
How can i repair it??
Hello Mathias,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
There is no issue like this present in the latest release of our plugin (6.6.5.), so unfortunately it is most likely a conflict problem on your installation or a server configuration issue.
To start troubleshooting please try to temporary disable other plugins and switch to a default theme to see if that solves the issue.
Please also check the LayerSlider System Status, located on the WP sidebar for any related error messages that could provide more information.