Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Hallo, versehentlich haben wir WordPress Link gefolgt und JQuerry gekauft,
statt
WordPresss Plugin.
Können wir Plugin umtauschen?
"Your purchase code appears to be invalid. (jQuery, not WP Plugin) :-/
Please take special care to enter it correctly without accidentally including spaces or other additional characters. Please note, you can't activate LayerSlider with your theme's purchase code. This also can be a temporary issue in our services. In that case please try it again in a few hours."
Dear istrienreise,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
This is the jQuery version of LayerSlider. It's different from the WP version so that is why you cannot use its license to activate the WP release. You will need to enter a valid WP license for that.
We cannot swap the two items, but we can refund you for the mistaken purchase. Please proceed with purchasing the correct WP version of LayerSlider, and then open a refund request for the jQeury version on Envato, so we can accept it.