A new update was installed today which i think caused this, as it was working fine before. Any slides that I use the parallax (3D) effect now "stutter"...meaning that the animation is no longer smooth as the mouse pointer is moved over top. It's like watching a movie at 10 frames per second instead of the usual 24 fps.
To see what I mean, go to the URL supplied, and scroll down until the "TAKE THE TOUR button, and click it to show the LayerSlider WP slides.
This is really strange, we haven't seen any issue like this before. Could you please tell me which was the previous version of LayerSlider? Please, create me a temporary wp-admin access, I would like to check some slider settings on the backend of your site.
Hi George...happened to be right in the middle of a DNS change. New domain: https://applicationreadiness.com/wp-login.php, everything else is the same.
That is a problem of your end...attached are screenshots from my browser, and I also tried it in crossbrowsertesting.com (which gives access to virtualized environments), screenshot also attached. What next? Maybe I can just tell you what the settings are set to?
I was able to log in in a minute ago but I couldn't find any issues related to the slider settings. I think that the issue comes from another plugin or the theme itself. Could you, please temporarily change to another theme and disable all other plugins and try it again? I think, that maybe another plugin or the theme is using the GSAP animation platform too and the necessary files are overwriting / breaking the GSAP files loaded by LayerSlider.
George, that is a massive undertaking, as I’d have to set up a whole new WordPress environment, backup from my original one, restore to the newly created one and then remove all other plugins and the theme. Here’s why I don’t think this is necessary: the problem started ONLY after installing the last update. No other updates were installed at the same time, and before the last update it was working fine with the same theme and other plugins that are in use now. Couldn’t you just provide me the last version before the current one to re-install (i.e. downgrade)?
A new update was installed today which i think caused this, as it was working fine before. Any slides that I use the parallax (3D) effect now "stutter"...meaning that the animation is no longer smooth as the mouse pointer is moved over top. It's like watching a movie at 10 frames per second instead of the usual 24 fps.
To see what I mean, go to the URL supplied, and scroll down until the "TAKE THE TOUR button, and click it to show the LayerSlider WP slides.
Hello Deralict,
This is really strange, we haven't seen any issue like this before. Could you please tell me which was the previous version of LayerSlider? Please, create me a temporary wp-admin access, I would like to check some slider settings on the backend of your site.
Best Regards,
George | Kreatura Dev Team
I'm sorry but it seems like the username and / or the password isn't working.
If you create a new one, please reply here privately.
Best Regards,
George | Kreatura Dev Team
Hi George...happened to be right in the middle of a DNS change. New domain: https://applicationreadiness.com/wp-login.php, everything else is the same.
Hello Deralict,
I'm very sorry but this is not working for me. I've tried the
https://applicationreadiness.com/wp-login.php and
https://applicationreadiness.com/wp-admin urls, but in both cases it redirects me to
https://applicationreadiness.com/
Best Regards,
George | Kreatura Dev Team
That is a problem of your end...attached are screenshots from my browser, and I also tried it in crossbrowsertesting.com (which gives access to virtualized environments), screenshot also attached. What next? Maybe I can just tell you what the settings are set to?
I was able to log in in a minute ago but I couldn't find any issues related to the slider settings. I think that the issue comes from another plugin or the theme itself. Could you, please temporarily change to another theme and disable all other plugins and try it again? I think, that maybe another plugin or the theme is using the GSAP animation platform too and the necessary files are overwriting / breaking the GSAP files loaded by LayerSlider.
Best Regards,
George | Kreatura Dev Team
George, that is a massive undertaking, as I’d have to set up a whole new WordPress environment, backup from my original one, restore to the newly created one and then remove all other plugins and the theme. Here’s why I don’t think this is necessary: the problem started ONLY after installing the last update. No other updates were installed at the same time, and before the last update it was working fine with the same theme and other plugins that are in use now. Couldn’t you just provide me the last version before the current one to re-install (i.e. downgrade)?
Yes of course. I can send 6.6.4 or any previous version to you via email if you need.
Best Regards,
George | Kreatura Dev Team