Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #1395120
Activate Code
Closed

Comments

  • Didier started the conversation
    December 7, 2017 at 10:39am

    Hi,

    I bought a license (1b0d5c8c-dbe8-41bb-bb14-7a8d61f5da84) and I can not install it. I have the following error message: 'You've reached the maximum number of activated facilities for this purchase code. Enter another purchase code or deactivate sites before trying to add new ones. '
    I probably deleted a site that had Layer Slider enabled. How to disable it?

    Thank you.

    Didier

  •  166
    George replied
    December 8, 2017 at 4:12pm

    Hello Didier,


    We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations

    Best Regards,
    George | Kreatura Dev Team

  • Didier replied
    December 9, 2017 at 12:08pm

    Hello George,

    Great !
    It worked. Thanks for your help.

    Regards,

    Didier

  •  166
    George replied
    December 9, 2017 at 8:36pm

    Dear Didier,

    I'm glad I could help! If there is anything else, please let us know.

    Best Regards,
    George | Kreatura Dev Team