Okay
  Public Ticket #1391087
Unregistered users
Closed

Comments

  • Jaime started the conversation

    Hi there, 

    I don't know why my banner doesn't work for unregistered users. I attach an image that how it should be display it.

    Regards.

  • [deleted] replied

    Hello Jaime,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    As I can see there are jQuery errors on your site. This usually means that your jQuery is not loaded or not in the right way. LayerSlider needs it be loaded in the header to be able to display the slider properly.

    If you're not familiar with jQuery you can try to use the Put JS includes to body advanced setting to see if that helps.

    Please also check if you're using the Rocketscript feature of Cloudflare, as it interferes with jQuery therefore our plugin.