Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
My PRODUCT ACTIVATION is not working. You have reached the maximum number of activated installations for this purchase code. I only have one HP active.
Please help
Best regards
Christian
Hello Christian,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations
Thank you Attila,
wishes a nice day Christian.
Thank you for the feedback, glad we could be of help. If you need further assistance please let us know.
Hello Attila I have one more question ... I use the themplate "Origani". I have provided the first 5 slide with my photos. Everything works great. Now I want to add more slide ... add. How do I do that? Can I duplicate the slide as with other slideshows?
Thank you for your help!
Best,
Christian
You can add new empty slides with the green plus icon (+) next to your existing slides.
You can also copy your current slides if you want to keep their settings. The Duplicate slide button is in the top right corner of this section.
Hello Attila,
I'm having problems with my license again, I can not work with the pro version. Please help.
Many Thanks.
Christian.
Everything is OK here !!
https://kreaturamedia.com/reset-activations/?code=98183cf58e2a54a85817a85d99373d20efa47939cd6cc57176d582939d34ed26
What problem do you have exactly with your license ? As I can see it's activated on www.123ge*********tschein.de at the moment. If you've moved around your license, it's recommended to reset/re-add the activation on both the web tool and in your plugin as well.