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  Public Ticket #1385868
Layerslider does not show up
Closed

Comments

  • edwint started the conversation

    Why does my slider not showing up?

    https://www.nordstil.com/homepage-slider/

  • [deleted] replied

    Hello edwint,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.

    I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.

    We appreciate your patience while we're working towards your ticket.

  • edwint replied

    Status?

  • [deleted] replied

    Hello,

    Thank you for your patience. The problem seems to be related to how your images are implemented. WordPress cannot set the HTTP/HTTPS protocoll for images that were added with the Enter from URL option. This is most likely the cause of the issue, or if the slider is really old that could also affect it.

    In either case, you will need to re-add the images using the Media Library. This will solve the problem.

  •   edwint replied privately
  • [deleted] replied

    Thank you. My colleagues and I will look into this to see if we can find anything, and get back to you shortly.

  • [deleted] replied

    Hello,

    The problem is that your site is loading a very old layerslider.css file, for some reason. This old css file (remained from and old version of the plugin) is no longer compatible with the new markup, that is the cause of this error.

    Please try to empty/disable any cache, cdn, etc, you are using that could be responsible for keeping and still loading this old file.