Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1379350
Preview and actual display vary
Closed

Comments

  • edelshaim started the conversation
    November 23, 2017 at 6:48pm

    Hello,

    My sliders display different than what is showing on the preview. In particular, I'm seeing text backgrounds that do not extend all the way behind the actual text.

    Here is what is showing in the preview - https://cl.ly/0q1d010E2P2h

    And here is what is actually showing on the website - https://cl.ly/3B3d1R0b2x0A

    I've tested with different browsers, the issue is consistent. I'm not sure how to handle it.

    Thanks in advance for your help!

    Daniel

  • [deleted] replied
    November 24, 2017 at 3:27pm

    Hello Daniel,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I have checked your slider, but for me the text background is being displayed properly at the moment.

    Have you managed to fix the problem in the meantime ?

  • edelshaim replied
    November 24, 2017 at 3:56pm

    Thanks Attila,


    I removed the slider from the page (it was getting traffic and looked bad), and am using a different solution for now... I couldn't get it to display properly.


    Daniel

  • [deleted] replied
    November 25, 2017 at 5:15pm

    If you set up a test page for us with the slider and the error, we can investigate it further if you would like to. We're sure we can find the cause of the problem.